Posted on 24-Feb-2019 17:44:29
We are in the times of fourth industrial revolution driven by technological advancements in a number of areas like Artificial Intelligence, IoT, Cloud Computing, AR/VR, 3D Printing, Nano Technology, etc. What was not possible few years ago is now very simple to achieve.
One of the areas where there are advancements is in the area of Learning & Development through the creation of Knowledge Assistants. There are a number of knowledge assistants being created to make it simple for people to get quick answers to specific questions. While these bots are not intended to replace the initial training, but they can definitely help for revision, or reminding of something in the future. What is learnt in training and not used will be forgotten to some extent and these knowledge assistants will definitely help as on the job assistants.
Here is Maya, a chatbot which can answer basic Capital Markets domain questions, primarily focussed on the Back Office areas. It is built to help developers, BAs, testers and support personnel with quick access to information they need and greatly improve productivity. They can ask the what, why, how, who, where, etc about various types of instruments, various types of parties, various BO processes and related terms, SWIFT Messages, key SWIFT tags and qualifiers, corporate actions, accounting and key regulations. Maya aims to eliminate the wasted time in searching for information in intranet/internet or waiting for an in house expert to help.
Technically, Maya is powered by a Natural Language Understanding (NLU) model trained with more than 600 entity/value pairs across 6 intents. Maya is available with the id MayaBOBot on Telegram. This is still a beta version of the bot though.
what is equity trading
what is a limit order
how is an order placed
what is order matching
what is a csd
Who is a clearing agent
What are confirmations
what is confirmation matching
what is affiliate clearing
what is dvp settlement
what is meant by T+3 settlement
how does a trade settle
who is a prime broker
What is swift MT540
who sends mt546 message
how is a SWIFT MT564 message sent
What are CA claims
what is CA record date
what is double entry accounting
what is MIFID 2
Vishnu Vardhan Chikoti is a co-author for the book "Hands-on Site Reliability Engineering". He is a technology leader with diverse experience in the areas of Application and Database design and development, Micro-services & Micro-frontends, DevOps, Site Reliability Engineering and Machine Learning.
With an ability to conduct deep analysis, strong execution skills and an innovative mindset, he has successfully led R&D teams to build engineering solutions to improve reliability of applications. He also has deep expertise in building high volume transaction processing applications for middle & back office functions at Investment Banks using a variety of architectures.
He has been part of leadership teams in driving Site Reliability Engineering transformation and Agile transformation.