Posted on 17-Apr-2019 16:39:59
Couple of months ago, I posted about a chatbot Maya that can answer basic capital markets questions. The chatbot was only accessible on Telegram at that time.
The chatbot is now accessible on Facebook Messenger with the same id MayaBOBot.
Below are the details of Maya is you missed the last post.
Maya is a chatbot which can answer basic Capital Markets domain questions, primarily focussed on the Back Office areas. It is built to help developers, BAs, testers and support personnel with quick access to information they need and greatly improve productivity. They can ask the what, why, how, who, where, etc about various types of instruments, various types of parties, various BO processes and related terms, SWIFT Messages, key SWIFT tags and qualifiers, corporate actions, accounting and key regulations. Maya aims to eliminate the wasted time in searching for information in intranet/internet or waiting for an in house expert to help.
Technically, Maya is powered by a Natural Language Understanding (NLU) model trained with more than 600 entity/value pairs across 6 intents. Maya is available with the id MayaBOBot on Telegram. This is still a beta version of the bot though.
Below are sample questions that Maya can handle.
what is equity trading
what is a limit order
how is an order placed
what is order matching
what is a csd
Who is a clearing agent
What are confirmations
what is confirmation matching
what is affiliate clearing
what is dvp settlement
what is meant by T+3 settlement
how does a trade settle
who is a prime broker
What is swift MT540
who sends mt546 message
how is a SWIFT MT564 message sent
What are CA claims
what is CA record date
what is double entry accounting
what is MIFID 2
Reach out to the team that developed Maya at email@example.com if you want to know more, especially to know about the great productivity improvements that can be achieved when Maya is trained further in enterprises with internal product knowledge.